- Which plan suits my team?
- Count the people who need a login, yourself included. Up to three, Solo. Up to ten, Starter. More than ten, or you want invoices going into Xero, Unlimited. Customers and jobs are not capped on any plan.
- Are there any contracts?
- No. Every plan is month to month, and you cancel from your own settings. There's no phone call involved.
- Can I switch plans later?
- Yes. Plans are month to month with no minimum term. Manage your subscription from Settings, then Billing.
- What happens on day 8 of the trial?
- Your plan starts automatically and everything you set up keeps running. Cancel before day 8 and you pay nothing.
- Are text messages charged separately?
- No. Texts to your customers are included in the plan price, and there is no per-message charge.
- Does each staff member cost extra?
- Not per person, but the plan sets how many you can have: three on Solo, ten on Starter, no limit on Unlimited. Hiring past your plan's number means moving up a plan. Customers and jobs are never capped.
- Can I export my data?
- Yes. CSV export of customers, jobs and invoices is available anytime, including before you cancel.
